#3
by CMS Inc
You're able to download the installer if you have a license for the most recent version. Since 2008 we do not keep copies of outdated installers, otherwise users would have to be on a subscription plan in order to get continuous support.
If users do not have a license for the latest version, then it's possible to upgrade at our online store.
That's how users get support for such support requests.
You can also send an email to our registration support if needed. We always provide a reply.
Additional information at the contacts web page of our main website.
Thanks,
CMS, Inc.