#2
rlerner,

First, have a look in Device Manager to see if the CD Drive is available. You can get there from Start-->Control Panel.

Second, try the CD in another computer to see if your CD drive has failed.

If still nothing on the CD then email CMS for a replacement.




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Regards
John Finlay

#3
Thanks for responding - I have already tried all of the basic ideas you mentioned - the CD- is not viewable in any of 4 machines I have (2 at home or 2 at work)

I have emailed but have not received a response

FYI - I am able to few or use other CD's, DVD's, CD-R, etc in all of my machines

Do you have a phone number for CMS ?

I can't find one anywhere

Thanks

R